At Canvas Prints UAE, we strive to provide you with the highest quality canvas prints and exceptional customer service. However, we understand that situations may arise where you may need to request a refund. This policy outlines the guidelines for returns and refunds.

Please note: Due to the personalized nature of our canvas prints, we are unable to accept returns or exchanges.

Order Cancellations:

• If you need to cancel your order, please contact us as soon as possible after placing it at [Insert Your Email Address]. [will provide soon]
• We can provide a full refund if your order has not been started in production.
• Unfortunately, cancellations and refunds are not possible once your canvas has been produced.

Damaged or Defective Products:

• In the unlikely event that your canvas print arrives damaged or defective, please contact us within 7 days of receiving your order.
• We will require photos of the damage or defect for verification purposes.
• Once verified, we will offer you a full refund or a replacement canvas print, at your discretion.

Incorrect Orders:

• If you receive a canvas print that is incorrect due to our error, please contact us immediately at support@canvasprintsuaw.com
• We will arrange for the return of the incorrect print and expedite the production and shipping of the correct one at no additional cost to you.

Contact Us:

For any questions or concerns regarding our refund policy, please don’t hesitate to contact us by email at support@canvasprintsuaw.com

Additional Information:

• We recommend carefully reviewing your order details, including image selection, size, framing options, and shipping address, before confirming your order.
• By placing an order with Canvas Prints UAE, you acknowledge and agree to the terms of this Refund Policy.